Shipping & Delivery
Shipping policy
Purchased products are delivered via express courier
(UPS, among others).
We offer product delivery all over Italy as well as in European and non-European countries.
To check whether your country is included, please have a look at the drop down menu in the purchase/shopping cart section.
As for shipping costs, these can vary depending on where orders come from (Italy or abroad) and on parcel weight/volume. Shipping costs can be checked in the purchase/shopping cart section.
Delivery times
Standard delivery times lie between 48 working hours within Italy and 3-4 working days all over Europe.
For deliveries in Extra-European countries, expect dispatch to take place within 5-6 working days, except for delays that cannot be attributed to the company.
Couriers will attempt to deliver the parcel three times, without prior appointment. There is the possibility to track orders.
If the addressee is not available, the shipment will be hold at a nearby UPS Access Point and the addressee will receive an InfoNotice.
Should the addressee not collect the parcel within a period of 15 days, the order will be returned to the Company and shipping costs are payable by the customer.
For any further information, please refer to the UPS policy.
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